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FAQ

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How soon can we get a reply after we send you an inquiry?

In working days, we will reply to you within 12 hours after receiving the inquiry.

Are you a direct manufacturer or a trading company?

We are a processing factory, we produce and sell ourselves.

What products can you provide?

We mainly produce various copper valves, angle valve faucets and some valve accessories.

Can you make customized products?

Yes, we mainly make customized products. We develop and produce products based on drawings or samples provided by customers.

How does your company guarantee product quality?

First of all, we will have corresponding inspections after each process. For the final product, we will do 100% full inspection according to customer requirements and international standards.

What is the payment method?

When quoting, we will confirm the transaction method with you, FOB, CIF, CNF or other methods. When mass production, we usually pay 30% advance payment first, and then pay the balance after seeing the bill of lading. Most of our payment methods are T/T, of course, L/C can also be accepted.

Where are your goods mainly exported to?

Our products are mainly exported to Italy, the Netherlands, Colombia, Estonia, Russia, South Korea and many other countries.